Going Live checklist

Before switching to Production, ensure you have cross-checked the following, in order to make use of the cNGN system securely.

Merchant Onboarding and KYB Verification

• Complete Know-Your-Business (KYB) Process:

  • Submit necessary business registration documents.

  • Complete identity verification for authorized signatories and company representatives.

  • Make Payment for KYB Fees:

  • Ensure the KYB fee is successfully paid to proceed with onboarding. See fee

Platform Setup

• Setup Admin Users (if applicable):

  • Add administrators with role-based access control.

  • Assign permissions for operations, reporting, and account management.

• Whitelist Withdrawal Addresses:

  • Add and verify wallet addresses for authorized withdrawals.

  • Confirm compliance with regulatory guidelines for crypto withdrawals.

• Add Bank Accounts:

  • Provide and verify your bank account details for fiat payouts.

  • Ensure the bank account matches the registered KYB entity.

• Set up Multi-Factor Authentication (MFA):

  • Enable MFA for all users accessing the merchant dashboard.

  • Test MFA functionality to ensure security measures are working properly.

Technical Integration and Testing

• API & SDK Integrations:

  • Add IP address(es) to whitelist

  • Integrate cNGN payment gateway with the merchant’s platform

  • Complete testing to validate payment flows.

• Conduct Transaction Tests:

  • Perform test deposits, withdrawals, and token burns.

  • Ensure understanding of reporting and reconciliation features function correctly.

Compliance and Security Setup

• AML/CFT Policies and Checks:

  • Ensure alignment with anti-money laundering (AML) and counter-terrorism financing (CFT) policies.

  • Verify that all regulatory requirements are met.

• Enable Real-Time Monitoring:

  • Provide access to dashboards for live transaction tracking.

  • Confirm that sufficient alerts are set for suspicious activities or transaction limits.

Communication and Support

• Setup Customer Support Channels:

  • Share contact details of support teams for troubleshooting issues.

• Internal Announcement:

  • Notify internal teams about go-live procedures and responsibilities

• Launch Marketing Campaign:

  • Update website and social media with cNGN payment announcement.

  • Prepare FAQs for customers regarding the new payment method.

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Go-Live and Post-Launch Monitoring

Monitor First-Day Transactions:

• Ensure all systems function as expected on launch day.

• Track first-day payments for any discrepancies or issues.

• Schedule Weekly Review Meetings:

• Conduct regular check-ins with the onboarding team.

• Monitor ongoing performance and address feedback promptly.

• Make payment for KYB processing

• Set up sub-Admins if necessary for approving transactions

• Whitelist necessary addresses for cNGN withdrawal

• Add company's bank account

• Set up Multi-Factor Authentication